Frequently Asked Questions

• We do not have a car park at the theatre. However, there are car parks nearby. If you wish to locate these online, our address is as follows:

          New Theatre Royal,

          Clasketgate,

          Lincoln,

          LN2 1JJ.

• The theatre doors and bars open one hour before the performance start time.

• We have one wheelchair space in the auditorium that is located at the end of Row N in the stalls. The space must be pre-booked via the box office and is subject to availability. Please visit  ‘Accessibility Guidance‘ for more information.

• There are a little over 50 steps up to The Royal Balcony via a staircase. Due to the nature of the building, we do not have access to the Balcony via a lift.

• The Royal Boxes hold 4 seats each which must all be purchased together.

• Pre-paid tickets can be collected from the box office on the evening of the show.

• Only food and drink purchased on the premises may be consumed within the auditorium.

• You may take your drinks through to the auditorium in a plastic glass that can be found on any of our theatre bars.

Please note we also have a Terms and Conditions page here which has more information on accessibility, booking fees, cancellations, school bookings, and more.