We’re a Covid-safe venue

As Stage 3 restrictions are in place until 19th July, we will continue with our measures to host a Covid-safe venue – in line with the See It Safely and We’re Good To Go campaigns.




1m + social distancing between each customer bubble plus robust mitigations (rule of 6 or 2 households). Allocated seating in our auditorium has been reconfigured to 1m + front to back. Where this is not possible, seats will be left unavailable to purchase and empty.

Contactless ticketing. Staggered arrival times advised on your pre-show email.

Different entry and exit points depending on the location of your seats.

One way systems to direct you around the building where possible.

Drinks and refreshments pre-ordered and consumed in the comfort of your seat.

Floor and wall signage to help navigate around the theatre.

Please respect social distancing guidelines and remain at least 1 metre + from others at all times, including when queuing to enter the theatre. Staff will be on hand to assist you.




Prior to your visit, we shall send you an email with some guidance and expectations for your preparation.If you do not receive this email, please check your junk/spam inbox or alternatively email boxoffice@newtheatreroyallincoln.co.uk with a request for the email to be re-sent. 


An official NHS QR code will be displayed on arrival for you to check in with the NHS COVID-19 App. Visitors aged 16+ must check in via this app.

Contactless bag checks will be carried out at the entrance to the theatre. There will not be any cloakroom facilities available so please only bring one bag per person (max size 40cm x 20cm x 25cm).


All audience members aged 11 and above must wear a face covering, fully covering the nose and mouth at all times, whilst inside the theatre, except when eating or drinking.


Please use the hand sanitiser provided as you enter the theatre. Sanitiser can also be found at designated points throughout the building.


The New Theatre Royal Lincoln is sanitised regularly and professionally cleaned on a continual basis. Common contact surfaces and toilet facilities are regularly sanitised by our on-site cleaning team.

If you, or anyone in your household or support bubble is feeling unwell or has displayed any symptoms of Covid-19 in the 10 days prior to your visit, please stay at home and follow government guidelines. Our friendly team will help you re-arrange your visit. Simply contact boxoffice@ntrlincoln.co.uk


Thank you in advance for your co-operation. We look forward to seeing you and enjoy the show!