Strictly Cabaret X – Frequently Asked Questions

 

How will I get to the theatre?

Be sure to set aside more than enough time for your journey to the venue; if possible, walk or cycle at least part of the way. Please check your route if travelling by public transport as this may have recently changed.

 

How will my ticket work?

Every ticket must be purchased in advance as an e-ticket or print-at-home ticket. This will allow us to let you enter the theatre more easily, minimise the amount of time you may have to queue, and reduce contact with the front of house team. Seats will be allocated in advance of the show and socially distanced from the other groups. 

 

Will I need a face covering?

We shall be ensuring that face coverings are worn. If you are exempt from wearing a face covering, we would please ask that you wear an exemption lanyard which can be downloaded here.

 

What should I bring?

Please keep your belongings to a minimum and with you at all times. This will assist with bag checks, and we are unable to provide cloakroom facilities.

 

Will I be able to buy interval refreshments?

This performance will not include an interval. Please pre-order your drinks when you purchase your tickets.

 

What are the social distancing rules?

We have taken seats off sale to adhere to socially distancing laws. In line with government guidelines, audiences are separated from other social bubbles.

Whilst the capacity in the auditorium has been greatly reduced, you may need to pass someone to take your seat. Please mitigate any risk by keeping your face covering on at all times. The theatre will also ask you to maintain a safe social distance around the building and when you are queuing to take your seats.

 

What else is New Theatre Royal Lincoln doing?

To keep you safe, we shall be cleaning our theatre before every performance and regularly disinfecting. Some routes may have changed in order to minimise your contact with others, so the helpful staff at the theatre will guide you. Please use the hand sanitiser stations when you enter and exit the theatre. Following the performance.

More information on our Covid-secure venue can be found here.

 

What happens if I feel ill and can’t use my ticket?

We will be ensuring that you have maximum flexibility by allowing tickets to be exchanged up to 24 hours prior to the performance – so if someone in your party feels ill, there’s no need to worry.

Please do not attend the venue if you

  • believe you may be infected with COVID-19;
  • have experienced symptoms in the last 14 days;
  • have been in close proximity to anyone who has experienced symptoms in the last 14 days;
  • have arrived in England in the last 14 days and are not covered by the exemption rules relating to self-isolation; or
  • have been instructed to self-isolate.

Any individual who considers themselves to be clinically extremely vulnerable or who is in the same household or support bubble as someone who considers themselves to be clinically extremely vulnerable is advised not to attend.

 

What should I do if I become unwell after my theatre visit?

We are working with the government to ‘Track And Trace’. If you display COVID-19 symptoms, you will be required to inform your point of purchase.

 

Many thanks in advance for your co-operation and we thoroughly hope that you enjoy the show!