Dear patron,
Due to the continued uncertainty over the resumption of public gatherings, we would like to notify you that some shows that have been scheduled, or rescheduled, for a date in 2020 may be postponed further into 2021.
Our external programmer is working through a backlog of shows affected by the enforced temporary closure of the theatre in an attempt to reschedule where possible, with updates made for online sales upon confirmation.
Announcements on our social media feeds and our website will only be made once the box office team is back at the theatre. Customer requests can not be acknowledged via any channel in advance of staff returning to work.
Thank you.
Rescheduled Dates 01.05.2020
Dear patron,
We hope that you are looking after yourself and keeping well.
At the request of the government, on the 23rd March 2020, our theatre’s doors were closed in response to the Covid-19 pandemic.
As a result of this, any emails sent to our box office or any member of the theatre family during this time of closure will not be responded to until the theatre re-opens. We are very sorry for any inconvenience this may cause. If you have sent any emails to us, we will get back to you as quickly as we can once we return, but please bear with us as we will have a large amount of queries to respond to. Thank you very much in advance.
We are delighted to announce that we have successfully negotiated the rescheduling of most of our pre-programmed shows and events.
Please remember that all ticket holders have been automatically transferred over to the re-arranged date and therefore do not need to action anything. For more information regarding ticket transfers please read our latest statement further below.
Or Book tickets online by visiting our What’s On here.
Here is the list of shows that we have rescheduled with their new dates:
Original date: Wednesday 18th March 2020, 7.30pm
Rescheduled date: Sunday 28th February 2021, 7.30pm
Original date: Thursday 19th March 2020, 7.30pm
Rescheduled date: Wednesday 19th August 2020, 7.30pm
Original date: Friday 20th March 2020, 7.30pm
Rescheduled date: Friday 31st July 2020, 7.30pm
Someone Like You – The Adele Songbook
Original date: Saturday 21st March 2020, 7.30pm
Rescheduled date: Wednesday 22nd July 2020, 7.30pm
Original Performance -> New Performance
Mon 23 Mar 2020, 4.30pm -> Mon 14 Sep 2020, 4.30pm
Tue 24 Mar 2020, 11am -> Tue 15 Sep, 10.30am
Tue 24 Mar 2020, 2pm -> Tue 15 Sep, 1.30pm
Original Date -> New Performance
Wed 25th Mar 2020, 7.30pm -> Tue 25 Aug 2020, 7.30pm
Thu 26th Mar 2020, 7.30pm -> Wed 26 Aug 2020, 7.30pm
Original date: Friday 27th March 2020, 7.30pm
Rescheduled date: Friday 7th August 2020, 7.30pm
Please scroll down to see all rescheduled dates.
Original date: Monday 27th April 2020, 7.30pm
Rescheduled date: Wednesday 2nd June 2021, 7.30pm
Original Performance -> New Performance
Tue 28th Apr 2020, 7.30pm -> Mon 7 Sep 2020, 7.30pm
Wed 29th Apr 2020, 7.30pm -> Tue 8 Sep 2020, 7.30pm
Simon Evans – Work of the Devil
Original date: Friday 1st May 2020, 8pm
Rescheduled date: Friday 19th March 2021, 8pm
Ian Ashpitel & Jonty Stephens as Eric & Ern
Original date: Saturday 2nd May 2020, 7.30pm
Rescheduled date: Tuesday 13th October 2020, 7.30pm
Original date: Sunday 3rd May 2020, 3pm
Rescheduled date: Sunday 23rd August 2020, 3pm
The Legends of American Country Show
Original date: Monday 4th May 2020, 7.30pm
Rescheduled date: Monday 3rd May 2021, 7.30pm
Original Performance -> New Performance
Sun 10 May 2020, 4pm -> Wed 10 Mar 2021, 4pm
Sun 10 May 2020, 7pm -> Wed 10 Mar 2021, 7pm
Original date: Thursday 14th May 2020, 7.30pm
Rescheduled date: Friday 22nd January 2021, 7.30pm
The Girl From Tiger Bay – The Dame Shirley Bassey Story
Original date: Saturday 16th May 2020, 7.30pm
Rescheduled date: Saturday 6th May 2021, 7,30pm
Original date: Thursday 21st May 2020, 7.30pm
Rescheduled date: Wednesday 21st April 2021, 7.30pm
Go Now – The Music of The Moody Blues
Original date: Sunday 24th May 2020, 7.30pm
Rescheduled date: Thursday 4th March 2021, 7.30pm
The Glenn Miller & Big Band Spectacular
Original date: Saturday 30th May 2020, 7.30pm
Rescheduled date: Thursday 4th Feb 2021, 7.30pm
Original date: Sunday 31st May, 2.30pm
Rescheduled date: Sunday 30th May 2021, 2.30pm
Original date: Wednesday 3rd June 2020, 7.30pm
Rescheduled date: Monday 26th April 2021, 7.30pm
Ian Waite & Vincent Simone – Act Two
Original date: Friday 5th June 2020, 7.30pm
Rescheduled date: Monday 31st August 2020, 7.30pm
Original date: Saturday 6th June 2020, 7.30pm
Rescheduled date: Thursday 22nd October 2020, 7.30pm
An Audience with Cannon & Ball
Original date: Sunday 7th June 2020, 7.30pm
Rescheduled date: Wednesday 10th February 2021, 7.30pm
Hello Again – A Tribute to Neil Diamond
Original date: Friday 19th June 2020, 7.30pm
Rescheduled date: Sunday 23rd May 2021, 7.30pm
Anything For Love – The Meat Loaf Story
Original date: Friday 26th June 2020, 7.30pm
Rescheduled date: Saturday 12th June 2021, 7.30pm
Original date: Sunday 28th June 2020, 3pm
Rescheduled date: Sunday 31st January 2021, 3pm
Original date: Tuesday 7th July 2020, 7.30pm
Rescheduled date: Wednesday 7th July 2021, 7.30pm
Original date: Friday 17th July 2020, 7.30pm
Rescheduled date: Monday 22nd March 2021, 7.30pm
Aquaria: The Sea-Maid’s Tale (Chantry Dance Company)
Original date: Friday 16th October 2020, 7.30pm
Rescheduled date: Wednesday 6th October 2021, 7.30pm
As the rescheduling of our touring shows occupies the majority of our programming, we have taken this opportunity to move The Jungle Book to next Easter. You can see which show your tickets have been transferred to below. If your ticket has been rescheduled to a date that is inconvenient for you then please get in touch with our box office when it re-opens. We shall do our very best to accommodate by moving you to an alternative Jungle Book performance.
And if you can’t wait that long to enjoy one of our in-house pantomimes, then you can also contact our box office once it has re-opened and we will transfer your existing tickets over to this year’s Christmas panto, “Beauty & The Beast”, instead.
Original Performance -> New Performance
Mon 13 Apr 2020, 7pm -> Mon 12 Apr 2021, 7pm
Tue 14 Apr 2020, 2.30pm -> Sun 11 Apr 2021, 11am
Tue 14 Apr 2020, 7pm -> Sat 10 Apr 2021, 7pm
Wed 15 Apr 2020, 2.30pm -> Sun 11 Apr 2021, 3pm
Wed 15 Apr 2020, 7pm -> Wed 14 Apr 2021, 7pm
Thu 16 Apr 2020, 2.30pm -> Thu 15 Apr 2021, 2.30pm
Thu 16 Apr 2020, 7pm -> Thu 15 Apr 2021, 7pm
Fri 17 Apr 2020, 7pm -> Fri 16 Apr 2021, 7pm
Sat 18 Apr 2020, 2.30pm -> Sat 17 Apr 2021, 2.30pm
Sat 18 Apr 2020, 7.00pm -> Sat 17 Apr 2021, 7pm
Sun 19 Apr 2020, 2.30pm -> Sun 18 Apr 2021, 11am
Sun 19 Apr 2020, 7pm -> Sun 18 Apr 2021, 3pm
We are sorry to inform you that the following shows have not been rescheduled:
Comedy Night at the Royal (Thu 23rd Apr)
Cirque Berserk (Fri 24th – Sun 26th Apr)
Walk Right Back (Thu 30th Apr 2020)
Vienna Festival Ballet: Sleeping Beauty (Sat 9th May 2020)
The Rolling Stones Story (Sun 17th May 2020)
Chicago Blues Brothers – A Night at the Movies (Fri 22nd May 2020)
Temptation in the Temple (Sat 13th June 2020)
An Evening with Trevor Eve (Tue 16th June 2020)
Lee Mead ‘My Band and Me’ (Sat 20th June 2020)
T.J. Higgs – An Evening with Psychic Medium (Sun 21st Jun 2020)
Comedy Night at the Royal (Fri 3rd Jul)
The Comedy Night at the Royal performances on 23rd April and 3rd July were unable to, or will no longer, go ahead on the original dates.
We host multiple Comedy Night at the Royal shows throughout the calendar year therefore tickets for the initial April and July performances are now valid for Thursday 10th September 2020. Please note that the inevitable merging of shows may result in seat duplications so our box office team will be in touch when usual service resumes to accommodate.
Please be aware that we have extremely limited capacity, therefore there will unfortunately be delays in processing credits and actioning your requests surrounding cancelled shows. Be assured that your ticket value will not be lost and a member of our box office team shall be in touch when they return to work. Thank you for your patience.
If you have tickets for a show that is not in either of the lists above then please assume that the original date remains set.
However, do bear in mind that we do not know when our doors will re-open, which may mean more postponements. If so, new dates shall be announced as soon as they are confirmed, so please do keep an eye out on our website.
Once again, thank you for your continued support and patience. And please stay safe.
The New Theatre Royal family
Coronavirus Statement 23.03.2020
Dear patron,
We are extremely relieved and grateful that the government has stepped in and helped retain our paid theatre staff by agreeing to pay 80% of their salary to stay at home. Until such time as advised by the government, the theatre can reopen to the public.
Unfortunately, we are all still extremely anxious about the future existence of the theatre. Therefore, it is with a heartfelt plea that we are having to ask all patrons NOT to ask for a refund and take one of the following available options:
- Be automatically transferred to a rescheduled date for the affected show you booked.
- Retain your ticket value as a credit on your theatre account with us, to redeem against another future show of your choice.
- Donate your ticket value to the theatre.
These incredibly kind gestures, and your understanding, will enable the theatre to reopen when we are advised that we can do so by the government.
Due to government guidance, New Theatre Royal is having to operate with a skeleton staff structure who are working remotely from home. Our primary task is to rearrange all affected shows and update our communication portals to advise our patrons of the new show dates.
As a result of these measures we have limited access to our databases and customer information, and would kindly ask everyone affected to continue to support us with your patience in any delayed responses to any queries.
For ALL queries regarding shows that have been disrupted by the Coronavirus pandemic, we will be announcing updates on our website every Friday for the foreseeable future, with a list of rescheduled shows and new secured dates. Please continue to check our website for these updates.
Anyone who has tickets for a postponed show will automatically be transferred over to the new rescheduled date.
In addition, we will try to e-mail everyone concerned to further confirm the new rescheduled date as soon as we are able to.
If we don’t have a valid e-mail address we will try to call the individuals concerned at our earliest convenience.
If you don’t receive a call or an e-mail please be rest assured that your ticket has been moved over to the rescheduled date and you are not required to action anything yourself.
If you cannot attend the rescheduled date, and do not wish to donate your ticket, please send an e-mail to: boxoffice@newtheatreroyallincoln.co.uk. We will then discuss an alternative option that suits your availability, OR will credit your theatre account with the full ticket value to redeem at a future date.
PLEASE BE ASSURED YOUR TICKET VALUE WILL NOT BE LOST IN ANY SCENARIO.
Any unresolved query regarding any rescheduled show will be dealt with as a matter of priority once the venue is reopened to the public and we have a fully operational team.
Thank you once again and we hope you all remain safe and well.
We hope to look forward to welcoming you all back to the theatre in the foreseeable future.
The New Theatre Royal family
To read our previous statement published on 19.03.2020 please click here, or for our statement published on 17.03.2020 please click here.
If you would like to donate the cost of your tickets, please fill out the form below. And thank you very much in advance, we really appreciate it.
