The New Theatre Royal Lincoln is a seated only venue.
NTR Etiquette Policy
Dancing and standing during a performance
We are a 129-year-old, Grade II listed, Victorian building that was designed for seated viewing. Therefore, the arrangement of the seating in our auditorium does not allow patrons to experience a performance in the same manner as in a contemporary concert hall, stadium, or outdoor venue.
We understand that the high-energy of some performances will naturally encourage you to stand and to dance. However, some patrons will prefer to sit throughout the performance and some, due to restricted mobility, must sit; in both cases they will not want their view to be obscured. Because we want everyone to enjoy coming to our beautiful Victorian theatre, we have put in place our ‘seated only’ policy – i.e. ‘no standing and dancing‘ for all of our performances with the exception of any encores that performers may add to their core performance.
When standing or dancing during the encore please do so in a manner that does not create any hazard to yourself or those around you and please be very aware of your immediate surroundings at all times.
Please do not forget to turn off your mobile phone
It can be distracting to the performers on stage and those around you.
Filming and photography are prohibited during the performance
As well as causing a potential distraction for the performers, it can obstruct the view of the people sat in the seats behind you and you will be asked to put your device away by our front of house team and management.
Please refrain from singing during the performance
This is unless you are invited to sing along by the cast, of course! Singing loudly during performances can upset those around you who have paid to hear the performers on stage.
Arriving on time
Our shows will begin as near to the designated start as possible. Please allow for travel delays, car parking, queuing etc. when considering what time you should leave home. Management reserve the right to refuse entry into the auditorium until the next suitable point or interval.
Please be kind on our social media platforms
We encourage positive feedback of your experience to be shared onto any, or all, of our social media platforms. If you have constructive criticism of a show or our service, then we would really appreciate it if you could email us on feedback@ntrlincoln.co.uk, so we can help resolve any issues directly.
Please approach our Front of House team respectfully
Many of our ushers and usherettes volunteer their time to make sure that you are safe and able to enjoy your theatre experience. If you encounter any problems during your visit, please just ask one of the team for their assistance and they shall endeavour to resolve matters immediately. We are extremely proud of our team who are trained in handling difficult situations professionally, however your patience and understanding is very much required to ensure that they can provide the highest level of customer service at all times.
Thank you
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