Venue Information
Hover over each info card to find out more regarding the theatre’s facilities.
Opening Times
Opening Times
The theatre doors open from 1 hour before the start of each performance for ticket holders only. Auditorium doors open approximately 20-30 minutes before the start of the performance but this will vary with each production.
Click Here
Entrance
Entrance
The main entrance is located on Clasketgate, with an accessible entrance on Kings Arms Yard to the left of the building. Please notify us when booking or as in advance as possible if you need the accessible entrance to be opened.
Contact us
Security
Security
Please note that upon arriving at the theatre, you may be asked to show the contents of your bag by Front of House or security. For your safety, the building is monitored by 24-hour CCTV, and our trusted security team wears bodycams.
Learn more
Our Access Lift
Our Access Lift
Due to our Grade II Victorian building's nature, we do not have a lift to other theatre levels. We do, however, have a small platform lift from the rear entrance of the stalls to the ground floor bar, for wheelchair users only.
Access Guidance
Accessibility
Accessibility
To ensure your access requirements are met, please contact our box office to book in. If your circumstances have recently changed, please inform us as in advance as possible so that our front of house team can support you during your visit.
Access Guidance
Buggies
Buggies
Due to storage limitations, we ask customers to avoid bringing buggies or prams to the venue, for safety reasons. We do not have a dedicated area for buggies and we cannot guarantee the safety of these items.
Contact Us
Booster Seats
Booster Seats
A very limited number of booster cushions are available for small children to have a better view (subject to availability on a first come first served basis). Please note, booster cushions are only available for patrons sitting in the stalls. We ask you to provide your own booster cushions where possible.
Personal Items
Personal Items
There is no cloakroom or storage facility, so customers are asked to bring only what they need to the theatre. Bags must be able to fit under your seat without causing an obstruction, and please be aware that luggage, large backpacks, holdalls and laptops are not permitted. Please note, only food and drink purchased on the premises may be consumed within the venue.
Toilet Facilities
Toilet Facilities
There are several toilets throughout the building, including 2 accessible toilets. Toilets are for audience use only and are not open to the public.
Auditorium
Auditorium
Our auditorium is set across 3 levels; Royal Stalls, Royal Circle and Royal Balcony. Please visit our seating plan page for seat dimensions and leg room measurements. We may be unable to move customers unable to be seated in those purchased and all tickets remain non-refundable.
Seating Plan
For any queries regarding our venue, please contact our Box Office at boxoffice@newtheatreroyallincoln.co.uk or 01522 519999